Hualien Safety Guide

Hualien Safety Guide

Health, security, and travel safety information

Generally Safe
Hualien, located on Taiwan's scenic east coast, is generally a very safe destination for travelers. As Taiwan's largest county by area but one of its least populated, Hualien offers a relaxed atmosphere with low crime rates and friendly locals. The city serves as a gateway to Taroko National Park and attracts visitors seeking natural beauty and outdoor adventures. While violent crime against tourists is extremely rare, travelers should remain aware of natural hazards particular to the region. Hualien sits along an active seismic zone and experiences frequent earthquakes, including occasional significant tremors. The area is also susceptible to typhoons during summer and fall months, which can cause landslides and flooding, particularly in mountainous areas. Additionally, outdoor activities like hiking in Taroko Gorge require proper preparation and awareness of weather conditions. Overall, health and safety concerns in Hualien are minimal compared to many international destinations. The city has modern healthcare facilities, well-maintained infrastructure, and helpful local authorities. Most visits are trouble-free, with the primary considerations being natural disaster preparedness and taking sensible precautions during outdoor activities.

Hualien is a very safe destination where natural hazards pose more concern than crime, requiring awareness of earthquakes and weather conditions rather than security threats.

Emergency Numbers

Save these numbers before your trip.

Police
110
English-speaking operators available; can handle all emergency situations
Ambulance
119
Also for fire emergencies; some English support available; response times are generally quick in urban areas
Fire
119
Same number as ambulance services; well-equipped and professional
Tourist Police
0800-024-111
24-hour tourist hotline with English, Japanese, and Korean support; for non-emergency assistance and tourist-related issues
Foreign Affairs Police
03-822-3146
Hualien County Police Bureau; for issues related to passport, visa, or other foreigner-specific matters

Healthcare

What to know about medical care in Hualien.

Healthcare System

Hualien has a well-developed healthcare system as part of Taiwan's National Health Insurance program. The city is home to several modern hospitals and clinics, with the most prominent being Hualien Tzu Chi Hospital, a world-class medical center. Medical facilities meet international standards, though English-speaking staff may be limited outside major hospitals.

Hospitals

Hualien Tzu Chi Hospital (Buddhist Tzu Chi General Hospital) is the primary facility for serious medical needs, offering 24-hour emergency services and English-speaking staff. Mennonite Christian Hospital and Hualien Armed Forces General Hospital are also reputable options. Most hotels can assist in arranging medical appointments or emergency transport.

Pharmacies

Pharmacies are widely available throughout Hualien city, marked with green crosses. Many common medications available over-the-counter in Western countries may require prescriptions in Taiwan. Pharmacists often have limited English, so bringing medication names written in Chinese or showing pictures helps. Major chains include Watsons and Cosmed.

Insurance

Travel insurance is not required but strongly recommended. Taiwan's National Health Insurance does not cover foreign tourists, and while medical costs are reasonable, emergency evacuation or serious treatment can be expensive. Ensure coverage includes outdoor activities if hiking in Taroko.

Healthcare Tips

  • Bring sufficient prescription medications with original packaging and prescriptions, as specific brands may not be available
  • Download the Taiwan V-Watch app for COVID-19 health monitoring if required
  • Keep your hotel's address in Chinese characters for showing taxi drivers if medical assistance is needed
  • Tzu Chi Hospital has an International Medical Services Center specifically for foreign patients
  • Many doctors in Taiwan trained abroad and speak English, but bring a translation app for pharmacies and smaller clinics

Common Risks

Be aware of these potential issues.

Earthquakes
High Risk

Hualien experiences frequent seismic activity due to its location on the Pacific Ring of Fire. Minor tremors occur regularly, and significant earthquakes (magnitude 6+) happen periodically. A major 6.4 magnitude earthquake struck in 2018, causing building collapses and fatalities.

Familiarize yourself with earthquake safety procedures (drop, cover, hold on). Know evacuation routes in your accommodation. Keep emergency supplies accessible. Avoid coastal areas immediately after strong earthquakes due to tsunami risk. Check building safety standards when booking accommodation.
Typhoons and Flooding
Medium Risk

Typhoon season runs from June to October, with peak activity in August and September. These storms bring heavy rainfall, strong winds, flooding, and landslides. Transportation can be severely disrupted, with roads closed and trains/flights canceled.

Monitor weather forecasts during typhoon season. Stock up on food, water, and supplies if a typhoon is approaching. Stay indoors during storms. Avoid mountainous areas and rivers during heavy rain. Follow local government warnings and evacuation orders. Book flexible accommodations during typhoon season.
Hiking and Outdoor Activity Accidents
Medium Risk

Taroko Gorge and surrounding mountains present natural hazards including rockfalls, steep cliffs, slippery trails, and sudden weather changes. Several tourists are injured or killed annually, often from falling rocks or losing footing on trails.

Check weather and trail conditions before hiking. Wear proper footwear and helmets where provided. Stay on marked trails. Avoid hiking during or after heavy rain. Apply for required permits in advance for restricted trails. Inform others of your hiking plans. Carry sufficient water and supplies.
Petty Theft
Low Risk

Petty crime is rare in Hualien compared to major international cities. Occasional pickpocketing or bag snatching may occur in crowded tourist areas, night markets, or on public transportation, but incidents are infrequent.

Keep valuables secured and out of sight. Use hotel safes for passports and extra cash. Be aware of surroundings in crowded areas. Don't leave belongings unattended on beaches or at tourist sites. Use crossbody bags rather than backpacks in crowded spaces.
Traffic Accidents
Medium Risk

Taiwan has a high density of scooters and motorcycles, and traffic patterns may be unfamiliar to foreign visitors. Accidents involving rental scooters and bicycles are common. Drivers may not always yield to pedestrians.

Exercise extreme caution when crossing streets, even at crosswalks. If renting a scooter, ensure you have proper licensing and insurance. Wear helmets. Avoid driving at night on unfamiliar mountain roads. Be especially careful on the coastal Highway 11 and mountain roads to Taroko.
Ocean Hazards
Medium Risk

The Pacific coast near Hualien has strong currents, rip tides, and unpredictable waves. Beaches often lack lifeguards, and drownings occur annually. Some beaches have rocky shores with sharp coral.

Only swim at designated beaches with lifeguards present. Check local conditions before entering water. Wear water shoes to protect from sharp rocks and coral. Never swim alone or during rough weather. Be cautious of rip currents and know how to escape them (swim parallel to shore).

Scams to Avoid

Watch out for these common tourist scams.

Taxi Overcharging

Some taxi drivers at the train station or airport may refuse to use the meter or quote inflated flat rates for trips to tourist destinations like Taroko. They may claim the meter is broken or that a flat rate is standard.

Insist on using the meter or agree on a price before entering the taxi. Use ride-hailing apps like Taiwan Taxi or Uber if available. Ask your hotel to call a reputable taxi company. For Taroko trips, consider booking a licensed tour or using public buses.
Overpriced Tour Packages

Unlicensed tour operators, particularly around the train station, may offer cheap day trips to Taroko but provide poor service, rushed itineraries, or add hidden costs for entrance fees or meals. Some tours may be canceled last minute.

Book tours through reputable agencies or your hotel. Check online reviews before booking. Confirm what's included in the price (entrance fees, meals, insurance). Licensed tour guides should have visible identification. Consider using Taiwan Tour Bus, a government-approved service.
Gemstone and Jade Shop Pressure Sales

Some tour buses include stops at jade or gemstone shops where tourists face high-pressure sales tactics for overpriced items. Guides may receive commissions and pressure tourists to make purchases.

Be wary of 'mandatory' shopping stops on tours. Don't feel obligated to purchase anything. Research Taiwan jade prices beforehand. If buying jade or gemstones, purchase from reputable stores in the city, not tour-arranged shops. Negotiate prices, as initial quotes are often inflated.
Accommodation Bait-and-Switch

Some budget accommodations may show attractive photos online but provide rooms in poor condition, or claim the advertised room is unavailable and offer an inferior alternative at the same price.

Book through reputable platforms with verified reviews. Read recent reviews carefully, looking for complaints about room conditions. Contact accommodation directly to confirm booking details. Take photos if the room doesn't match the description and request a room change or refund.

Safety Tips

Practical advice to stay safe.

Earthquake Preparedness

  • Upon arrival, locate emergency exits and safe spots (under sturdy tables, door frames) in your accommodation
  • Keep shoes, flashlight, and important documents within reach of your bed
  • Download the Taiwan earthquake early warning app 'KNY台灣天氣.地震速報' for alerts
  • If a strong earthquake occurs, stay calm and follow 'Drop, Cover, Hold On' procedures
  • After shaking stops, evacuate building if safe to do so and move to open areas away from structures
  • If near the coast after a major earthquake, immediately move to high ground due to tsunami risk

Hiking and Outdoor Safety

  • Obtain required permits in advance for restricted Taroko trails through the National Park website
  • Check weather forecasts and trail conditions before departure; avoid hiking during or after rain
  • Wear sturdy hiking shoes with good grip; trails can be slippery and steep
  • Use provided helmets in rockfall zones, particularly in Taroko Gorge
  • Carry sufficient water (at least 2 liters), snacks, first aid kit, and charged mobile phone
  • Start hikes early to avoid afternoon heat and allow time to return before dark
  • Inform your hotel or friends of your hiking plans and expected return time
  • Stay on marked trails and respect closure signs; they're posted for safety reasons

Transportation Safety

  • Use official taxis with meters or ride-hailing apps; avoid unlicensed drivers at stations
  • If renting a scooter, ensure you have an International Driving Permit and proper insurance
  • Always wear helmets when riding scooters or bicycles (required by law)
  • Be extremely cautious on the Suhua Highway (Highway 9); consider taking the train instead
  • Watch for scooters when crossing streets; they often don't stop for pedestrians
  • Avoid driving on mountain roads at night, especially if unfamiliar with the routes
  • Use Taiwan's excellent public bus system for reaching Taroko and other attractions

General Safety

  • Keep copies of your passport, visa, and important documents separate from originals
  • Register with your embassy's traveler program before arrival
  • Learn basic Mandarin phrases or download a translation app; English is limited outside hotels
  • Carry your hotel's business card in Chinese for showing taxi drivers
  • Keep emergency numbers saved in your phone
  • Stay informed about local news and weather through English-language sources like Taiwan News or Taipei Times
  • Respect local customs and religious sites, particularly when visiting indigenous communities

Health Precautions

  • Drink tap water only after boiling; bottled water is widely available and inexpensive
  • Use insect repellent, especially in rural and forested areas, to prevent mosquito-borne illnesses
  • Wash hands frequently and use hand sanitizer, particularly before eating
  • Food safety is generally excellent; street food and night market food are typically safe
  • Bring any prescription medications in original packaging with prescriptions
  • Be cautious of sun exposure; UV levels are high, especially at higher elevations
  • If you have allergies, carry an allergy card in Chinese explaining your dietary restrictions

Beach and Water Safety

  • Never swim alone or at unguarded beaches
  • Check for warning flags and local conditions before entering the water
  • Wear water shoes to protect feet from sharp rocks and coral at Qixingtan Beach
  • Be aware of strong undertows and rip currents along the Pacific coast
  • Don't turn your back on the ocean; waves can be unpredictable and powerful
  • Avoid water activities during or after typhoon warnings
  • Keep valuables secured when at the beach; while theft is rare, don't leave items unattended

Information for Specific Travelers

Safety considerations for different traveler groups.

Women Travelers

Hualien and Taiwan generally are very safe for women travelers, including solo female travelers. Violent crime against women is extremely rare, and harassment is uncommon compared to many international destinations. Women can walk alone, use public transportation, and explore independently with confidence. However, standard precautions should still be observed, particularly at night and in isolated areas.

  • Solo hiking in remote areas is not recommended for anyone; consider joining group tours or hiking popular trails during busy hours
  • Use reputable taxi services or ride-hailing apps rather than accepting rides from strangers
  • Accommodation is generally very safe; hostels, guesthouses, and hotels maintain good security
  • Dress modestly when visiting temples or indigenous communities, though Hualien is casual overall
  • Night markets and downtown areas are well-lit and safe, though stay aware of surroundings as anywhere
  • Trust your instincts; Taiwanese people are generally respectful and helpful toward foreign women
  • Learn basic Mandarin phrases for 'no' (不要, bù yào) and 'help' (救命, jiù mìng)
  • Keep your phone charged and consider purchasing a local SIM card for reliable communication
  • Join group tours for activities like river rafting or remote hiking for both safety and social connection
  • Female-only accommodations are available in some hostels if preferred

LGBTQ+ Travelers

Taiwan is the most LGBTQ+-friendly destination in Asia, having legalized same-sex marriage in 2019. Anti-discrimination laws protect LGBTQ+ individuals, and same-sex couples enjoy legal recognition and rights equal to heterosexual couples.

  • Hualien is safe for LGBTQ+ travelers, though it's less visibly LGBTQ+-friendly than Taipei due to its smaller size and traditional character
  • Major hotels and tourist accommodations are professional and welcoming to same-sex couples
  • Public displays of affection are generally modest in Taiwanese culture for all couples; excessive PDA may attract attention
  • The LGBTQ+ scene in Hualien is limited; Taipei (3 hours away by train) has vibrant gay bars, clubs, and events
  • Taiwan's annual Pride parade in Taipei (October) is the largest in Asia if you're visiting during that time
  • When booking accommodations, most establishments won't question same-sex couples sharing a room
  • Older generations and rural communities may be less familiar with LGBTQ+ issues but are generally polite and non-confrontational
  • Taiwan's LGBTQ+ community is active online; check local resources for events or community connections

Travel Insurance

Travel insurance is highly recommended for Hualien despite Taiwan's excellent healthcare system and low crime rates. Foreign visitors must pay out-of-pocket for medical care, and while costs are lower than Western countries, serious injuries or emergency evacuation can be expensive. Hualien's natural hazards—earthquakes, typhoons, and outdoor activity risks—make comprehensive coverage particularly important. Insurance also protects against trip disruptions from natural disasters, which can cancel flights, close attractions, and strand travelers.

Medical coverage with minimum $100,000 USD limit, including emergency room visits and hospitalization Emergency medical evacuation and repatriation (critical for serious injuries in remote areas) Coverage for adventure activities including hiking, river rafting, and water sports if participating Trip cancellation and interruption due to natural disasters (typhoons, earthquakes) Coverage for natural disaster-related accommodation and transportation changes Baggage loss and delay protection 24/7 emergency assistance with English-language support Scooter/motorcycle rental coverage if you plan to rent (verify this is included, as many policies exclude it) Pre-existing medical condition coverage if applicable

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